Information you send us
If you use our contact form or email us, we may collect your name, email address and the contents of your message.
Privacy policy
Straightforward.
Transparent.No unnecessary jargon.
This policy explains what information Mugnai Digital collects through this website, why we use it and the choices available to you.
Last updated: 6 October 2026
We respect your privacy
Built to start conversations, not collect unnecessary information.
We only collect information that helps us respond to enquiries, understand how the website is being used and improve the experience we provide.
We do not sell your personal information, and we do not share it with other organisations so they can market their own services to you.
Mugnai Digital Services Limited is responsible for the information described in this policy. We are registered in England and Wales under company number 15835549.
Information we collect
Only what the website genuinely needs.
Website usage information
If you accept optional analytics, Google Analytics 4 may collect information such as pages visited, session activity, approximate location, browser and device type.
Your cookie preferences
We remember whether you accepted or rejected optional cookies so the website can respect your choice.
Please do not submit confidential, financial, medical or other sensitive personal information through the general contact form unless we have specifically asked you to provide it.
How we use your information
Clear purposes, not unrelated uses.
Contact information is used because it is necessary for me to respond to your request. Optional analytics information is processed only if you accept it through the cookie controls.
- 01Reply to enquiries submitted through the website or by email
- 02Discuss the services you are interested in
- 03Understand how visitors find and use the website
- 04Improve the website, its content and its performance
- 05Measure engagement with Field Notes and service information
- 06Maintain the security and reliable operation of the website
Cookies and analytics
You decide whether optional tracking is used.
Necessary website storage
The website may use essential storage to operate properly and remember your cookie preference. This is used to respect the choice you make through our cookie banner.
Google Analytics 4
If you accept analytics cookies, Google Analytics 4 helps me understand how visitors use the website. It may collect information including pages visited, session activity, approximate location, browser and device type.
Analytics consent and advertising storage
Google's gtag.js library loads only after you accept analytics. This site does not use Google Tag Manager or Google Ads conversion tracking. Advertising storage, ad user data and ad personalisation remain denied, including when analytics is accepted.
You can accept or reject optional cookies through the cookie banner. You can also delete or block cookies using your browser settings, although this will not automatically change information already processed before your choice was changed.
Who information is shared with
Providers that help us operate the website.
Information may be processed by providers that support our website, contact form, business email, hosting and analytics.
Google may process analytics information through Google Analytics 4 only after you accept analytics cookies.
We may also disclose information where this is required by law or necessary to protect our legal rights.
How long information is kept
Only for as long as it remains useful or necessary.
Enquiries that do not lead to an ongoing business relationship will normally be deleted when they are no longer needed for follow-up.
Analytics and cookie-preference information is retained according to the settings applied within those services.
We may retain information for longer where reasonably necessary to comply with a legal obligation, resolve a dispute or protect our legal rights.
Your rights
You remain in control of your information.
Data-protection rights depend on the circumstances and may not apply in every case. We will explain our response if an exemption applies.
- Ask for a copy of personal information we hold about you
- Ask us to correct information that is inaccurate
- Ask us to delete information in appropriate circumstances
- Object to certain uses of your information
- Ask us to restrict certain processing
- Withdraw consent for optional cookies at any time
You may also complain to the Information Commissioner's Office if you are unhappy with how your information has been handled.
Questions about your privacy?
We're happy to explain.
Contact us to ask a question, exercise one of your rights or raise a concern about how your information is being used.